Holmes Chapel Haulage (T/A DTS)

Privacy Policy

This privacy policy sets out how Holmes Chapel Haulage (T/A DTS) uses and protects any information that you give Holmes Chapel Haulage when you use this website.

Holmes Chapel Haulage is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Holmes Chapel Haulage may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy is effective from 20/05/2018.

 

Our Privacy Promise

Transparency - We will always tell you what data we’re collecting about you and how we use it. We only share your data with trusted partners and will never sell your data.

Secure - We are committed to always follow industry best practices to ensure your data is stored safely and securely. We protect the confidentiality, accuracy and availability of the information we collect about you.

Control - We will always give you control over the information you receive from us.

 

What we collect

We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode and address.
• other information relevant to the services requested.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• We use your data mainly for correspondence to fulfill your order or requested services.
• Internal record keeping.
• We may use the information to improve our products and services.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at DPO@dts-gb.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you.
If you would like a copy of the information held on you please follow the below section on Subject Access Requests.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Subject Access Requests

In order to request a copy of the personal data that Holmes Chapel Haulage holds about you, please send your request in email to the address below.

To enable us to verify your identity and process your request, you must include all of the following information and documentation with your request:

  • your full name;
  • the email address or method of contact where you gave us your details
  • a description of the data that you are requesting, including a date range;
  • a copy of your current and valid photo ID (e.g. passport photo page);
  • proof of your address in the form of a photocopy of a utilities or service provider bill; and
  • the date of the request.

Send all of the above to DPO@dts-gb.co.uk with the subject "Subject Access Request".

If you require any further information, or assistance with this document please feel free to contact us.